Privacy Policy

Effective Date: April 2026

At Photos by Rob & Jill Futrell, we value the trust you place in us — not just to capture your most meaningful moments, but also to handle your personal information with care. This privacy policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We may collect the following types of information when you interact with our website or services:

Contact form submissions: Your name, email address, phone number, event date, venue, and any details you share about your session or wedding.
Cookies and similar technologies: Small data files stored on your device that help us understand how you use our site (see the Cookies section below).
Analytics data: Information such as your IP address, browser type, device type, pages visited, and referring website, collected automatically through analytics tools.
Communication records: Emails, messages, and other correspondence exchanged during session planning and delivery.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide the information you've requested about our photography services.
Plan your session or wedding day, including coordinating timelines, locations, and creative preferences.
Deliver your images through online galleries and any print products you've ordered.
Send occasional marketing communications, such as special offers, mini-session announcements, or blog features. You can opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly.
Improve our website and understand how visitors interact with our content.

Third-Party Services

We use trusted third-party services to operate our website and business. These services may collect or process data on our behalf:

Google Analytics: We use Google Analytics to understand website traffic and visitor behavior. Google Analytics uses cookies and collects anonymized data. You can learn more about Google's data practices at policies.google.com/privacy.
Netlify: Our website is hosted on Netlify, which also processes contact form submissions. Netlify's privacy policy is available at netlify.com/privacy.
Google Maps: We embed Google Maps on certain pages to help you find session locations and venues.
Cloudinary / Image CDN: We may use third-party image delivery services to optimize and serve photographs on our website.

Cookies

Our website uses cookies to enhance your browsing experience and gather analytics data. Specifically:

Analytics cookies (Google Analytics) help us understand how visitors navigate our site, which pages are most popular, and how people find us.
Functional cookies may be used to remember your preferences and improve site performance.

Most web browsers allow you to manage cookie preferences through their settings. You can choose to block or delete cookies, though this may affect some website functionality. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections to any inaccurate or incomplete information.
Request deletion of your personal data, subject to any legal or contractual obligations we may have to retain it.

To exercise any of these rights, please contact us at rob@robfutrell.com. We'll do our best to respond promptly.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy. Contact form submissions and client records are typically kept for the duration of our working relationship and for a reasonable period afterward (generally up to five years) for follow-up services, print orders, and business record-keeping. Analytics data is retained according to the default retention settings of each analytics platform.

Children's Privacy

Our website and services are not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us at rob@robfutrell.com and we will promptly remove it.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please reach out to us at rob@robfutrell.com. We're happy to help.